Valuation Ordering Automation

Order Valuations in Minutes.
Not Hours.

Automated or full valuations from your lender panel, ordered directly through Microsoft Teams. No portal logins. No phone calls. No waiting.

2–3 min Per Valuation
8+ Lender Panels
4 Valuation Types
90% Time Saved
The Problem

The valuation bottleneck.

8 manual steps

Log into portal, navigate to valuation section, enter property details, select valuation type, enter borrower details, confirm payment, submit, record confirmation number.

20–30 min

per valuation order. That's just for one lender. Multiply by multiple properties or lenders, and you've lost half a day.

Multiply by multiple properties and lenders

A client with 2 properties across 3 lenders means 6 separate valuation orders. That is 2–3 hours of portal-hopping, data re-entry, and tracking across different systems.

The Solution

One message in Teams.
Valuation ordered.

1

Request in Teams

Type the property address, lender, and valuation type into your Teams chat. SecondBrain takes it from there.

2

Automatic Submission

SecondBrain submits the valuation order to the appropriate lender panel automatically, entering all required property and borrower details.

3

Confirmation

Receive instant confirmation in Teams with the order reference number, expected timeline, and cost, all logged for your records.

4

Status Updates

Get push notifications when the valuation is assigned, scheduled, completed, or if there are any issues. No need to manually check portals.

Valuation Types

Every valuation type supported

AVM

Automated Valuation

Instant – 24 hours

Lowest cost

Desktop

Remote Assessment

1–3 business days

Mid-range cost

Full Valuation

On-site Inspection

3–5 business days

Highest cost

Kerbside

Drive-by Assessment

2–4 business days

Mid-range cost

Supported lender panels

CBA Westpac ANZ NAB Macquarie Bankwest ING Suncorp
Results

Time saved on every valuation

Task Before After
Order single valuation 20–30 min 2–3 min
Order across 3 lenders 60–90 min 5 min
Track status Manual checking Push notifications
Workflow Integration

Part of your complete pipeline

Valuations don't exist in isolation. SecondBrain connects every step of your mortgage workflow.

Bank Pricing

Client Selects Lender

Valuation Ordered

Data Entry

Compliance

Lodgement

FAQ

Frequently Asked Questions

Mortgage brokers order valuations faster by using automation tools like SecondBrain that integrate directly into Microsoft Teams. Instead of logging into multiple lender portals, navigating their individual valuation ordering systems, and manually entering property and borrower details each time, brokers simply send a message in Teams with the property address and lender. SecondBrain handles the submission automatically, reducing a 20-30 minute process to 2-3 minutes per valuation.

Yes. Mortgage brokers can automate valuation ordering through workflow tools that connect to lender valuation panels. SecondBrain integrates with major Australian lenders including CBA, Westpac, ANZ, NAB, Macquarie, Bankwest, ING, and Suncorp. Brokers request valuations through Microsoft Teams, and the system automatically submits the order to the appropriate lender panel, provides confirmation, and sends status updates as the valuation progresses.

Through SecondBrain's automation, brokers can order all standard valuation types: AVM (Automated Valuation Model) for instant to 24-hour results at the lowest cost; Desktop valuations completed in 1-3 business days at a mid-range cost; Full valuations requiring 3-5 business days at the highest cost; and Kerbside/Drive-by valuations taking 2-4 business days. The system recommends the appropriate valuation type based on the lender's requirements and property characteristics.

Explore More Solutions

Stop Logging Into Portals.
Order Valuations in Minutes.

See how SecondBrain eliminates portal-hopping and automates your valuation workflow.

Book Demo